{"id":970,"date":"2026-02-25T04:08:24","date_gmt":"2026-02-25T04:08:24","guid":{"rendered":"https:\/\/albhomecare.com\/?page_id=970"},"modified":"2026-02-25T04:11:43","modified_gmt":"2026-02-25T04:11:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/albhomecare.com\/pt\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Effective Date: February 2026<\/b><\/p>

ALB Home Care (\u201cALB Home Care,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy. This Privacy Policy describes what personal information we collect, how we use it, and how we share it when you interact with our website, our services, and our communications (including SMS\/text messages).<\/p>\n

1) Personal Information We Collect<\/i><\/u><\/p>\n

We may collect the following categories of personal information:
\u2022 Contact information: name, phone number, email address, mailing address.
\u2022 Service-related information: scheduling details, service preferences, and other information necessary to coordinate home care services.
\u2022 Caregiver\/employment-related information (if applicable): onboarding and employment information, training\/compliance documentation status, and scheduling availability.
\u2022 Website\/device information: IP address, browser type, device identifiers, pages visited, and approximate location derived from IP address.
\u2022 Communications: messages you send to us (calls, emails, texts) and our responses.<\/p>\n

Important: Please do not send sensitive medical or personal information by text message. SMS is not always secure.<\/p>\n

2) How We Use Personal Information<\/i><\/u><\/p>\n

We may use personal information to:
\u2022 Provide and coordinate home care services, including scheduling and care communications
\u2022 Communicate with clients and caregivers about services, schedules, shift availability, and administrative updates
\u2022 Provide customer support and respond to inquiries
\u2022 Manage caregiver onboarding and employment-related administration (if applicable)
\u2022 Maintain safety, security, and fraud prevention
\u2022 Improve our website and services
\u2022 Comply with legal and regulatory requirements<\/p>\n

3) How We Share Personal Information<\/i><\/u><\/p>\n

We may share personal information with:
\u2022 Service providers\/vendors that help us operate our business (for example: communications providers, IT support, scheduling\/EVV systems, payroll providers, and website hosting)
\u2022 Payers or program administrators as needed for service administration and compliance (if applicable)
\u2022 Government authorities or regulators when required by law
\u2022 Legal and safety reasons to protect rights, safety, and prevent fraud
\u2022 Business transfers (e.g., merger, acquisition) where permitted by law<\/p>\n

SMS consent is not shared with third parties or affiliates.<\/b><\/p>\n

4) SMS\/Text Messaging Privacy<\/p>\n

If you opt in to receive SMS from ALB Home Care, we will use your mobile number to send messages related to scheduling, shift availability, service coordination, onboarding\/administrative notices, and account notifications. Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP.<\/p>\n

5) Your Choices
<\/i><\/u>\u2022 Opt out of SMS: Reply STOP to any message.
\u2022 Get help: Reply HELP or contact us using the information below.
\u2022 Update your information: Contact us to correct or update your contact details.<\/p>\n

6) Data Security and Retention<\/i><\/u><\/p>\n

We take reasonable measures to protect personal information. No method of transmission or storage is 100% secure. We retain information as necessary to provide services, comply with legal obligations, and resolve disputes.<\/p>\n

7) Contact Us<\/i><\/u><\/p>\n

If you have questions about this Privacy Policy, contact:
ALB Home Care
Phone: (215) 660-0234
Email: admin@albhomecare.com
Address: 9726 Bustleton Ave #101, Philadelphia, PA 19115<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Effective Date: February 2026 ALB Home Care (\u201cALB Home Care,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d) respects your privacy. 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